Luas Comes Out Tops on Transport Survey
Transdev Operator of the Year at Global Light Rail Awards
*Research conducted by the National Transport Authority shows 98% of Luas Customers are satisfied with the service and they believe the tram beats all other transport providers!
The survey shows that punctuality, reliability, frequency, comfort and value for money are the features Customers love most about Luas.
At the same time that customers were surveyed Transdev won the prestigious Operator of the Year Award at the Global Light Rail Awards.
The judges commented:
Transdev demonstrated exceptional innovation, performance and customer service. In addition Transdev were noted for moving to a 100% renewable electricity provider, for their introduction of an innovative new driver management system and for development of a new tram simulator for training of drivers.
Peter Lunden Welden, Chief Executive, Transdev said “Safe, punctual and reliable travel are the hallmarks of the Luas service. Winning the operator of the Year and these results are an endorsement of tram travel.”
*Kantar Millward Brown Research https://www.nationaltransport.ie/news/public-transport-gets-91-customer-satisfaction-rating/
For further information please contact:
Transdev Communications Department – Dervla Brophy - 0863870691